Service Tips

How to Preserve Your Account Status and Payment Record

Pay the installment on time

1. The company will send you “the invoice” as the compound of the payment along with the receipt of the previous payment every month. If you have failed to receive the invoice, please contact the company.
2. Both you and the company have made the agreement about the exact payment date since the lease / hire-purchase agreement has been made. Hence the installment should be paid on the date and time according to the agreement or a bit before the due date. If your payment has been delayed, aside from the bad record, you would have to pay for the higher fine for the late payment.
3. 3. The most convenient way to pay the installment for preventing the failure and save both time and cost is to deduct from your Bangkok bank account.

Contact The Company If You Have any Problem in Payment

1. If you are facing the problem in payment, please contact the customer service officer who responsible for your account, which could help you preserve your record status
2. You can find the solution with the company’s officer and get the best way for your payment and we would like to thank you for your intention and responsible for your lease / hire-purchase account.
3. The most convenient way to pay the installment for preventing the failure, save time and cost is to deduct from your Bangkok bank account.

These procedures will lead you to be the best customer who owns the clean record with the reliable financial status and you will receive the convenience in using our credit service or from the other firms.

The company has provide you the special project for the customers who owns the good account as follows :

1. Special offering the personal loan credit.
2. Offering the pay by installment for the insurance fee without interest.
3. Offering the special condition in making hire-purchase agreement such as low down payment.

Way to Pay The Installment and Service Payment

1. You can pay the installment by cash or cheque payment at Bangkok bank or Asia Bank counter service every branch by using a filled in pay in slip form, which the company has send you to compound with the payment procedure (in case of pay by cheque please identify hire-purchase agreement number behind the cheque).
2. You can pay your installment by Cash through counter service at seven-eleven including department store and shops, which has a counter service tag, by using pay in slip compound with the payment (including service fee 15Baht per one list at the pay point).
3. You can pay the installment through Bank’s ATM.
4. You can pay through Bangkok Bank’s BUALUANG PHONE service.
5. You can automatically pay by deducting from your Bank account.
6. You can pay by cheque prepay.
7. You can pay the installment through the postal service.
8. You can pay through the company’s counter service or company branches.

Rules for Transferring Hire Purchase Agreement Procedure

If you need to transfer your hire-purchase agreement to the third party to proceed in paying the installment by selling or trading the hire-purchase car to the other party, you have to inform the company in advance to manage the agreement transferring in order to change the name of hire-purchaser and the name of the hire-purchase car seizer otherwise you still have to responsible for the payment according to the old agreement.

Transferring Hire Purchase Agreement Procedure

Please follow these procedures

1. Transferor (the original hire-purchaser), Assignee and a new Guarantor along with the hire-purchase car and the certified copy of id card, house registration, driving license of the assignee, pay slip or letter of salary, copy of bank book or the bank statement back date 6 months of the assignee and the new guarantor for credit consideration.
2. Take pictures both front and back of the car, make sure that the license plate can be seen, also both sides of the car along with engine and vehicle body numbers.
3. The customer has to pay for a remaining payment (in case) including the concerning fee and a month beforehand installment.
4. The expenditures of paper work, car registration, transferring charges etc. belongs to the customer responsibility.
5. If the car insurance is expired and need to revenue the insurance policy or inform the renew insurance, the company has all right reserves to consider of the permission for the assignee to use the transferor’s right from the old insurance contract.
6. The assignee and the guarantor have to be admitted to be a hire-purchaser and the guarantor according to the hire-purchase agreement by the company.

To complete these procedures please make an early appointment with our customer service officers.

The Loss That might Happen If You’re Following the Transferring Hire Purchase Agreement Procedure

1. If the hire-purchase car was lost or stolen, you have to responsible for all remaining installment to the company.
2. If the car was using to commit a crime or involving in the illegal activities, you might be a suspect or the accomplice in such a crime until the police has consideration or the court has proved that case, which mean that you must be wasting more time and money.
3. If the hire-purchase car has encounter the accident and causing the damage from the buyer for example the buyer steal the car, conflagration, annihilation or causing the death to the other people, you’d have to responsible for all damages including the remaining installment to the company and the insurance company will not responsible for these incidents.

You should know that if you’re pawning or selling the car between the hire purchase procedures is a criminal offense because of the assets misappropriation.